With the appropriate hardware installed in your system, we can
do most maintenance, updates, support and system repairs
remotely. If there’s a new update that would normally
require a home visit to integrate, we can often perform the
maintenance from our office without interrupting you for a home
visit. This reduces time and expense for you and for us.

 In fact, more than ever. We rarely need to replace hardware. But
there are constant software updates, not only on what we installed,
but on your mobile devices, streaming and internet services.

You can choose to pay per incident and by the hour, but won’t
receive priority scheduling, extended hours or over a dozen other
benefits. In fact, you’ll likely pay more than if you were on a plan.

Just about any device that’s connected including all critical system
automation and networking hardware… exactly the items that are
most dependent on software updates.

Older hardware like some TVs and a few 3rd party applications,
appliances and non-connected devices.

Your manufacturer warranties are fully in effect up to their specific
parts and labor schedules. If we need to remove a device for service,
the on-site labor for our visits is covered in some of our Plans.

 Yes, we offer a monthly agreement that automatically renews.

Our Performance Plans are paid annually up front.